7 Actionable tips to boost Customer Lifetime Value

For any business, the Lifetime Value (LTV) of a customer is an important metric to track. Increase the LTV and you directly increase the revenue.

Follow these 7 tips to increase the LTV:

  1. Create a positive onboarding experience. Making sure you have a great onboarding experience ensures the churn is lower. Having the customer stay for a few more months is the best way to increase the LTV.
  2. Keep customers engaged. Make sure your customers keep making transactions on your site. That shows them the value in your product.
  3. Provide High-Quality Customer Care. Having top-notch customer care is a moat for any business nowadays.
  4. Take advantage of customer success software. Track the analytics and categorize into high-profile and at-risk users.
  5. Encourage Repeat Transactions.
  6. Have a helpful, informative, and customer-centric website
  7. Reward loyal customers and make them feel like VIPs